Subscribe...

Showing posts with label Pizza Express Garfunkels Deep Pan Pizza and Frankie and Bennies steal their waiters tips. Show all posts
Showing posts with label Pizza Express Garfunkels Deep Pan Pizza and Frankie and Bennies steal their waiters tips. Show all posts

Tuesday, 29 July 2008

Victory is ours!

The shady little loophole that let shady restrauteurs do shitty shady things with waiters tips is to be closed so says John Hutton, the business secretary.

And about time.

From the Scotsman Newspaper
He said: "I am really pleased to announce we have decided to change the law so tips received by staff must be paid on top of the national minimum wage, not as part of it. Customers who leave a tip want it to go to staff. They don't expect it to be used to subsidise owners paying the minimum wage."
Those shady fuckers that are still stealing their waiters money to pay them with need to stop doing it now and not wait to be forced to do so by law. Get it done. Also part time commenter and full time waiter "Belfast Plate Carrier" did a radio interview about tipping last week. I'm hoping to have a copy of it in the next day or two and will post it when I get it. The wanted someone else to do it but that someone else is far to pretty to appear on radio. Pfft!

********

In other news...

Waiter from Waiter Rant has de-cloaked to reveal his true identity.

These bad waiters made me laugh. Legends.

Glass in the tuna isn't cool.

Saturday, 19 April 2008

Canoes...


I've written about this before but seeing as it was all over the news on Friday and customers couldn't wait to ask me about it I thought I should cover it again.....

The Unite Union are launching a campaign to stop restaurant bosses paying you with your own money.

From the BBC....

A campaign to stop restaurants abusing the tips paid to staff has been launched by the UK's largest union.

Lack of transparency means that service charges may be diverted into the firm's takings without the customer knowing, Unite has claimed.

Some firms keep part of the service charge paid, the BBC has learned.

Read the whole jobby here......

The comments from the BBC Forums had me reaching for the stabbing fork...
Do the waiters/waitresses declare their tips for income tax purposes? I doubt it, and I don't exactly begrudge them but all my income is taxed. Why should I (and you!) pick up the tax shortfall?

Perhaps I should ask my clients for a part payment by invoice and then expect them to pay me the rest of my bill as a "tip"?
asked Mike_gss from Aberdeen, Scotland.

and this made me spit.....
Yes tips should be added to pay. Employees are paid and trained to work, they should not be rewarded by the public for simply doing their job. It is the owner of the restaurant who should benefit from any extra cash it is them that have forked out for the money, the food, and the staff, and ultimately are responsible on how their staff work for them. It would be a sorry state of affair if for example you tipped a warden for being ultra quick in giving you a ticket would it not?
said J Allen from Newcastle, England.

More comments here.....

What the fuck is wrong with these people? Seriously? Thank fuckity the good people of Belfast don't think like that. All night long the guests at work remarked about how corrupt the current system is whereby companies use YOUR tips to pay YOUR wages. Not one said anything to the contrary. I should say my employers do not employ such shady practices, they keep their noses right out of out trough.

But I shouldn't be surprised, English people in particular are regarded as very poor tippers. Nice enough guests to serve, but very poor tippers. So their lack of sympathy for us waiters is no great shock.

Just to clarify for Mike from Aberdeen, tips are indeed taxable. And all the tips that go through on my wage slip are taxed. Never mind shaking down waiters for their hard earned tips why not go after the fat cats, non-domiciles, and the business leaders with crafty accountants? Shake them a little harder and you'll find the tax burden on us all will become a little easier.

Let me clarify again what to do when you want to leave a tip, ask the waiter where the service charge or tip on card goes. If he says anything other than in his pocket leave cash.......

I loved this comment though from a waiter in Orlando Florida

Having read through some of the comments I now understand this common joke amongst the waiters of Orlando.

"What's the difference between a Canoe and a Brit?"

"Canoes tip".

Monday, 1 October 2007

First there was the miners strike, then the waiters got uppity

waiters of the revolution
that's what we all look like...


Tips, it always comes back to tips. It's my Raison d'ĂȘtre. The reason why I ask you how you are when I really couldn't give a fiddlers fuck. The reason why I listen to your dull as dishwater stories about hill walking on your last holiday or some such banal shite. Tips are why I bust my hump to get you a table at half eight on a Saturday night when you show up without a reservation. Tips, tips, tips, tips, tips mmmmmmmmmtips.

I try to tell the new waiters not to "chase the tip", not to worry about the tip. If you do your job right the reward will follow. Newbies can get a bit cocky after their first couple of weeks and think everyday should be a winning visit to the casino. I've always believed that customers, like dogs, can smell a tip hungry waiter. They tend to drip desperation over the table, much like a second hand car salesman at the sight of customer with cash in their hand. If you chase the tip you are setting yourself up for a disappointing fall.

I tell the new waiters this, but I'm guilty of it too. I tend not to drip desperation, I drip actual sweat, on the customers. Honestly it was so warm at work on Friday night that the sweat was almost blinding me. No hair you see to soak up my perspiration. Aren't I painting a pretty picture!? But when more than half of your remuneration is made up by tips it's hard not to spend every waking moment on the floor thinking about tips. That anticipation creates the energy that keeps you working when you really cant be bothered, well that and the fact that you have bills to pay.

Anyway what I've been trying to explain in the last 3 paragraphs, if you hadn't twigged on already, is that tips are damn important. If you stiff me on my tip I will hold it against you and more importantly use it against you if you manage to make it into the restaurant again. I say "if" because waiters are like scorned lovers, we hold grudges and will come round and boil your bunny. I think I've made that point more than a few times. But it's not just the ever important customer who has an effect on tips, there are our almighty employers too! And that is the crux of today's offering....

My employers have a rather contradictory policy on tips, that is to say they have no actual policy on tips. They keep their noses out of our tip trough, which is just fine by me. Their attitude being, "If we don't know about them, we don't have to tell anyone about them." "Anyone" is of course the thieving taxman and/or woman. This is a tremendous state of affairs. But contradictory all the same as they use the fact that wait staff earn tips to put us on a lower pay scale than the bar staff. And that, ladies and gentlemen gets right up my nose. But that is a different story for a different day.

Not all restaurateurs take such an hands off view on their waiters tips. Quite the opposite in fact. Some nasty thieving scumbag restaurateurs have a very hands on approach to tips. It's as corrupt as it gets. Tips are being used to pay wages instead of being, as they were intended as, an addition to wages. They aren't actually dipping into the waiters pockets or going through their bags when they are out having a smoke, given the opportunity I'm sure some of them would. Instead, they are syphoning it at source at the cash register and credit card machine. Service charges and tips left on credit cards are essentially "filtered" by the sticky fingered bastards and instead of ending up in to a column marked TIPS they magically make their way to the column marked WAGES. It's a cunt trick and no mistake.

Well there'll be no more of these shenanigans! Well not in London anyway. The good waiters of London, and I'm sure a few bad ones too, decided enough was enough of this robbery and took to the streets in protest on Thursday last. Organised in association with the UNITE Union waiters picketed outside big name restaurants such as Pizza Express, Garfunkels, Deep Pan Pizza, and Frankie & Bennies at lunchtime. It's shameful that chains with multi million pound turnovers such as these have to steal from their own staff to pay the wages thus boosting their own profits. Cunts.

There is a sneaky loophole in the law that allows employers to steal tips left on credit cards and use them to bring wages up to the minimum level. That loophole needs to be closed pronto. Dave Turnbull, Unite regional industrial organiser, said:
"Many customers would be horrified if they knew their service charge went towards paying hard-working waiters and waitresses [I would expect better from a Union man] the minimum wage, rather than rewarding good service. Tips and service charges should always be considered an addition to a decent living wage. As well as urging a change in the minimum wage law that allows employers to take advantage, customers can also help by asking the restaurant where the tips go."
So to ensure that the wonderful waiter that made your night the success that it inevitably was try, were possible, to leave any tip in cash. If there is a service charge added to your bill ask if it goes to the wait staff, if not don't pay it but DO leave the equivalent, or more (cough cough), in cash. And always try and give the cash directly to the waiter that served you.

I heard a sorry tale recently regarding the waiters in one of Belfast's finer restaurants which is owned by one of our "celebrity" chefs. The managers had been slyly recording the tips made by the staff and for reasons that aren't clear to me shopped all the waiters to the tax people! Well fuck me with a calculator but that is just nasty beyond words. I wouldn't have wanted to be a customer that night. There would have been more than a few "mistakes" that night. Why would they do that? Why?

I'd love to go out on strike, well on a Monday, Tuesday or Wednesday that is. I'd lose too much money over a weekend. Solidarity though mid week.....